• If you wish to transport bicycles, surfboards, skis or other bulky items, you must check them in when purchasing your ticket and pay the corresponding special fee.
• The transport of this type of baggage is subject to space availability in the vehicle’s luggage compartment. In any case:
• • • A maximum of three such items may be transported per vehicle, and no more than one item per passenger.
    • Items must be properly packed to prevent damage to or soiling of other passengers’ luggage and to protect your own property.

Normal and Electric Bicycles

• Bicycles must be transported with the front wheel removed and the battery detached.
• When transporting an electric bicycle, the passenger must carry the battery on board.
• If there is no space available in the luggage compartment at the time of boarding, the company will transport the item on the next available service, without entitlement to compensation.
• You must arrive for boarding at least 10 minutes in advance.

Exceptions – Line A-3700 (Bilbao–Gallarta–Algorta–Leioa–Vitoria-Gasteiz and vice versa)

• Buses have two bicycle rack spaces in the luggage compartment.
• Only in these spaces may up to two bicycles (standard or electric) be placed without removing the wheels or packing them, depending on the size of the bicycle.
• Any additional bicycles, including folding bicycles, must be placed in the luggage compartment, properly packed by the passenger and under the same conditions as on the other lines.
• No additional fee will be charged for using the interior bicycle racks.

Prohibitions

As of 1 February 2024, travelling on buses with electric scooters is prohibited under Provincial Order 22/01/2024 of the Provincial Council of Bizkaia.